FAQS

/FAQS
FAQS 2018-07-04T19:15:33+00:00

Here are some Frequently Asked Questions

Occasional Quote Request Issues on Mobile Devices 2018-07-13T22:38:54+00:00

Viewing on Mobile Device and not seeing your Products? As our Site is Highly Dynamic in all Features with Newest Technology some older devices may have issues.
Please go to settings on your device and click “Desktop Site”. This normally lets them display as this is a fresh reload of the page with a different format.
Also Best to turn your Phone sideways (Landscape) so all the columns show. This is good practice not only for our site but most other sites as well.

If for any reason this fails you can contact us via info@coppershoppe.com or call us at 248-672-1318 to initiate your quote request.

Again our apologies if you experience this issue.

Thanks in advance
from
Team Coppershoppe.com

Is CopperShoppe.com Mobile Friendly? 2018-07-14T13:06:15+00:00

We have a power packed site and our Web Developer has worked hard to have our site look and function great on all platforms and devices.
For Mobile viewing depending on your phone sometimes it is best to turn your phone side ways or Landscape Presentation.
This would be best during checkout or when you are filling out the Quote Request Form.
Mobile themes kind of drop columns and other things to make a page fit. When you are filling out a Form you want to see all available content. So Side Ways best. This is true not only just for our site but for other sites as well so just a heads up on that one.

If you are used to visiting our site on a computer platform and want to display our site the same way – you can simply choose to display Desktop Site on your Mobile device or Tablet. While the page will shrink down in size to fit the entire page (text gets small and hard to read) you can zoom in easily to what you know you want to see. Most devices will enable the “Double Tap” option and let you zoom in a bit by simply two taps to your screen. Do it again and you will see full page. The “Two Finger” zoom will work in either Mobile or Desktop mode.

How long will it take to receive my Ordered Product? 2018-07-09T21:14:20+00:00

Please note that Everything we make is Custom Made to Your Order Specifications.

In most cases small quantity orders can be accomplished in approximately 2 to 2.5 weeks.
This would apply to most Downspout Bracket and Gutter Bracket orders.
Larger orders of course would take more time to complete.

Ornamental Downspout Bands can be accomplished in approximately 2.5 to 3 weeks.
There are a couple exceptions with those being the Winthrop and Radmont Radius.
Those would start out at a minimum of 3 weeks for small orders.

The longest lead times we have are for usually Leader Boxes.
Those lead times generally run 3 to 4 weeks.
Again for larger order quantities that time could be extended to 5 or so weeks.

The shortest lead times we have are for AutoClears.
Usually we can get those out in 1.5 to 2 weeks depending on our production schedule.
We try and get a jump on orders by getting the “Boxes” made and inventory them on a Shelf.
As orders come in we then cut the holes for the proper size and shape of the inlets and can then take them to completion.
So just depends if we have enough stock “Boxes” made on the shelf to fill the incoming orders as that jump on the orders helps reduce the Lead Times.
We try and keep at least 10 “Boxes” on the Shelf at all times. We have on occasion had 60. AutoClears are a very popular item so we try our best to try and keep that number up.

Please note that the above mentioned Lead Times are a generality. Actual lead time will be based on our current awarded projects schedule at the time of your order.